// support
Support
Stuck, or just have a question? Here's the fastest way to reach a human.
In-app support
The quickest route is the support section inside the app — open a ticket and we'll have your account context in front of us. Open a ticket →
Community
Join the conversation and search answers in the community forum, right inside the app. Many questions are already answered there. Browse the community →
On IRC
We're on IRC too — find us on your favourite network and say hi. If something's down, our status page shows live runtime and egress health.
Common questions
Is the free plan really free?
Yes — one always-available bouncer, no card, no expiry.
Can I cancel anytime?
Any paid plan can be cancelled at any time; see our refund policy.
Which networks can I connect to?
See the networks page — Pro and Max connect anywhere.